FAQs
FREQUENTLY ASKED QUESTIONS:

Q1) How to go to Cozy Hotel from KLIA and Malacca Central Bus Terminal?

a) Cozy Hotel is located Melaka Raya, facing Straits of Malacca. It is located about:
b) 160km (2 hours drive) from KLIA International Airport.
c) 15 minutes drive from Malacca Central Bus Station.
d) 30 minutes drive from Malacca Airport.

Q2) How can I contact KLIA airport or Malacca Central Bus Station?

A2) Please refer to the followings:
1) Please log on to to http://www.klia.com.my for more info on KL International Airport.
2) KLIA Public Relation Department Tel: +603-8776 2000
3) Malacca Sentral Bus Terminal Tel: 06-281 2980

Q3) How to contact Cozy Hotel?

A3) Cozy Hotel Contact No.:
Tel: (06)284 7871, 286 7872
Fax: (06)284 7872
Website: www.cozyhotel.com.my
Email: admin@cozyhotel.com.my
Address: 175, Jalan Melaka Raya 14, Taman Melaka Raya, 75200 Melaka.

Q4) I would like to join Cozy Hotel career path.

A4) Please send your resume to the following address:
Cozy Hotel
175, Jalan Melaka Raya 14, Taman Melaka Raya, 75200 Melaka.

You can also e-mail your resume to admin@cozyhotel.com.my

Q5:   What are the popular things to see in Malacca?

A5:   Below are the popular places in Malacca:
- Baba & Nyonya Heritage
- Bullockcart ride
- Butterfly Farm
- The historical Stadthuys built in the 1650s by the Dutch
- Christ Church
- Crocodile Farm
- A Famosa, testimony to the presence of the Portuguese, built in 1511 as a fortress
- Hang Li Poh's Well
- Hang Tuah's grave
- Jonkers Street
- Light and Sound Theatre in Bandar Hilir
- Melaka's Sultanate Palace
- Melaka Zoo
- Mini ASEAN
- Mini Malaysia
- Portuguese Square
- Ruins of St. Paul's Church
- St' Peter Church
- Sam Po Kong Temple
- Sri Poyyatha Vinayagar Moorthi Temple, one of the first Hindu temples in Malaysia

Q6: What is the website that i can visit to find out more information?

A6:  You may go to http://www.tourism.gov.my

Q7: How can I make reservations for the hotel rooms?

A7: You can make reservations by calling to:  (06)284 7871, 286 7872 or you can fax us at 06-284 7872.

Q8: What are the facilities that I can enjoy in Cozy Hotel?

A8: Here is a list of facilities we provide:

- Air Conditioned
- Water Heater
- Drinking Water
- Television
- Free Parking For Hotel Guests
- Free WIFI
- Fax Services
- Mail Services
- Astro Channels
- Laundry Services
- Arrange Transport to and from Airport and Tour
- Credit Cards Accepted
- CCTV
Surveillance

Q9: How many rooms are there in Cozy Hotel?

A9: There are 16 rooms.

Q10: Are there any additional information about the room reservation?

A10: Additional information about room reservations:
Change of room reservations:
- Kindly contact us if there are a any changes to be made on the room reservations to prevent any inconveniences.
- For any postponed reservations, the deposit can be held for future usage within a month.
- For cancellation no refund for deposit will be made.

Q11: What is the check-in and check-out time?

A11: Our check-in time is after 2pm and our check-out time is before 12pm. Please inform the reception if you need to extend your stay (inclusive of hours).

Q12: How do you charge for an extra bed?

A12: We charge RM20 for an extra bed.
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